What does “Grievance” mean?

Grievance means any issue related to the product/service which has been availed by the consumer from Sun Asticus and consumer is seeking resolution for the same.

If your query / complaint not resolved needs to be escalated: As per the applicable laws, all grievances must be addressed to

For Channel Partners, you need to address your query/complaint to:

Mr. Probal Biswas
Designation: Senior Marketing Manager
Sun Asticus, Naoolin Realcon Private Limited,
DN-10, 2nd Floor, Unit – 204, Merlin Matrix, Saltlake, Sector V, Kolkata – 700091

Contact No. – 7604058705

Email –

Scroll to Top